Intuition
Cards & Payments Programs
Description Objectives On completion of this tutorial, you will be able to: Identify the attraction of card schemes List the basics of a cards and…
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Consumer Banking - Customer Experience
Objectives On completion of this tutorial, you will be able to: Recognize the importance of bank operations to customer service Recall how customer experience depends…
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Consumer Banking - Omnichannel Delivery
Objectives On completion of this tutorial, you will be able to: Recognize the principles of omnichannel banking List some of the key barriers to a…
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Consumer Banking - Risk Management
Objectives On completion of this tutorial, you will be able to: Identify the key risk management issues and sources of risk for consumer banks Recognize…
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Consumer Banking Products - Credit
Objective On completion of this tutorial, you will be able to: Recognize that financial institutions offer many loan types List the different short-term lending facilities…
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Consumer Banking Products - Noncredit
Objectives On completion of this tutorial, you will be able to: Define a checking/current account List the typical savings and investments products Identify the different…
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Credit Cards
On completion of the tutorial, you will be able to: Recognize the revenue drivers Describe how credit cards are approved Identify the different operations undertaken…
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Merchant Services
Objectives On completion of this tutorial, you will be able to: Recognize the competitive pressures on fees List the various initiatives acquirers do to take…
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Payments Systems
Objectives On completion of this tutorial you will be able to: Recognize low- and large-value payments systems and their differences Interpret the different payments messages…
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Payments Cards
Objectives On completion of the tutorial, you will be able to: Recall how payments cards evolved Recognize the roles that card schemes play List the…
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Green Bonds - An Introduction
Objectives On completion of this tutorial, you will be able to: Define green bonds and other green assets and list their key characteristics Name and…
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ESG Investing - Scenario (Retail)
Overview This scenario examines how a boutique investment advisory firm that works with retail clients implements ESG investing. It explores why a firm may choose…
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