Description
Course level : Level 2 – Specialist
Do you know what good conduct looks like for a firm and what it looks like for customers? Are you aware of the impacts of poor conduct? Equip yourself with the knowledge and skills to be able to answer these questions and more.
- Discover conduct and conduct risk in the context of governance risk and compliance (GRC) frameworks
- Review examples of good conduct and how they contribute to good customer and market outcomes
- Get to grips with conduct in practice, MiFID II, GDPR, handling complaints and vulnerable customers
Offered By: International Compliance Association (ICA) Price includes a 12-month membership fee to the ICA
Courses are awarded in association with Alliance Manchester Business School, the University of Manchester.
